We can go as low as 24 pieces

Yes!  This is called Contract Decoration.  Refer to the General Information for instructions, under CONTRACT ORDERS.

We do not charge for misprints and recycle them in the shop as cleanup rags.

We try not to print larger than 14” x 17”, but send us your idea and we’ll see what we can do!

Every shop’s setup, screen and film process is different. The setup that we charge is the labor it takes to maximize the artwork the customer has given us with the equipment we have to reproduce it. It includes taping, emulsion, and burning of the screens.

We can, provided we are given the names in an excel format. Contact us for more information.

Yes!  Clothes with decoration require special care:

1. Turn your clothes inside out.
2. Use cold water, gentle detergent, and NO BLEACH (even on white shirts).
3. Hang Dry or lowest tumble dry settings.
4. Do not dry on High Heat.

We cannot guarantee the printing integrity after the item has been washed because of the different ways customers wash and dry their garments.

We can do a less than minimum order, but in reality you’ll be paying the same as if you were to do 24 pieces.

• Up charges for XXL $2.00, XXXL $3.00 etc.
• If order is being shipped to your location, you will be charged UPS rates.
• Terms:   50% Deposit / Full payment when complete.
• Goods are property of Catto’s until invoice is paid.
• Please allow 3% standard misprint factor
• Charge for New Screen Setup $25 per color
• Charge for Repeat Setups $10 per color
• Customer Supplied items –  Please be aware:  In order to remain competitive with our prices, we cannot be held responsible for any damage brought to your product caused by our decoration process.  We will inform you to the best of our knowledge, if your product can or cannot be decorated.  However, if your product is damaged in the process, we will not replace nor reimburse a damaged product.  Thank you for understanding and for your cooperation.

The embroidery decoration has its limits. It’s not as forgiving as printing. There are certain things that are not physically possible with thread. We can try to make it as best as possible, but we cannot not guarantee that it will look like your print copy. It’s more of a representation of your logo.

Basically the embroidery process goes like this: We get your “OK” and deposit, send you a virtual proof, we digitize your logo, do a sew-out and email you the photo so you can approve. That way you know what’s going on your garments before we embroider all of them.

1 piece!

Yes! Refer to the General Information for instructions.

Left chest is usually 3.5” wide if it’s a horizontal logo. If it is more of a square/round logo, then 2.5” wide. Hat maximums are 2.125 x 5” wide. Jacket backs are recommended no bigger than 11” wide x 8.5”. But send us your art and we will see what works best!

Direct to Garment printing is a method where a special printer (similar to your desktop inkjet printer but for clothing), applies ink directly on the garment.  The printer uses specialty inks which are absorbed by the fibers of the garment.

Catto’s currently does not have a Direct to Garment machine that can print on dark garments.  Our machine can only print on light garments.  If garment is not white, there will be variations on the outcome of the print, as there is no base.  As soon as we get a “Dark” Direct to Garment machine, we will post the news on our website.

Yes!  But it has to be a white or light shirt.  Contact us for pricing.

No.  If you want a full color hat on a foamy trucker, please check out our Dye Sub Page.

It is a method of applying an image to polyester coated items such as metal, canvas and polyester, by using sublimation ink, heat and pressure. Sublimation inks are printed onto paper with a special ink jet printer and then transferred with heat and pressure onto the polyester coated item. There is a wide range of products that can be sublimated. We specialize in metal prints, truckers, golf towels, and performance shirts.

Depends on the scope of the project.  We usually provide a one hour of free art time if you order product with your art.  But you can budget $75.00 per hour.

Yes.  You are paying for the labor (time) it takes to produce a logo, modify a current logo, or manipulate your art in any way.

Yes.  It belongs to you.

The website gives a general idea of what the price would be.  Price is based on quantity, imprint colors, turnaround time, and complexity of art.  Once we find out the specifics of your project, then we can give you the correct pricing.

You can send us the link of what you found, or you can send us the item number.

Yes!  An actual sample is the best way to duplicate an item.  Bring one over or pop one in the mail and we can get you a quote.

No problem, just tell us what you have and we’ll find out!

“Overrun” is the term used for the additional forms that are printed in addition to the original quantity the customer has ordered.   “Underrun” is the number of forms printed less than what was ordered.   This happens because of the “stopping of the press”.  Press gets stopped and sometimes it falls over or under the amount ordered.

For example, think about a car doing a hard brake… if the car is driving faster or on a wet surface it might take longer to stop than if it was driving slower and stopping on dry blacktop. It is virtually impossible to determine.

Custom Forms Printing is not simply pulling items from a shelf and boxing them to complete an order.  It involves creating a custom form on a custom press.  So in order to keep costs down for the customer, the printing industry has long adopted a policy that allows for a 10% over/underrun factor when it comes to printing and billing.  Those printers who don’t have an overrage / underrage policy are simply building this aspect of the printing job into the cost of the printing job one way or another.  We like to be upfront on this policy and will charge for what gets produced within 10% of the quantity ordered.

If you must absolutely have an exact count, we can do so.  The customers who state “EXACT COUNT” when placing the order, will incur a slightly increased price to cover the wasted material factor.